Client Centered Intervention (Integrated Care Delivery)
| FEATURES | SmartX Solutions |
PowerBI | Commcare | DHIS2 | OpenMRS | Other SMS systems |
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| Patient/Client Engagement |  |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Biometric Authentification | |
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| Healthcare Worker (HCW) Engagement | |
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| Real time HCW - Client/Patient connection (data sharing) | |
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| In app chat HCW - Client/Patient communication | |
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| SMS messaging and communication | |
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| Community Care Worker (CCW) Engagement | |
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| Real time CCW - Client/Patient connection (data sharing) | |
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| In app chat CCW - Client/Patient communication | |
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| Patient - Social support connection | |
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| Real-time Continuous Patient Monitoring (Longitudinally) | |
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| Real-Time Activity Tracking | |
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| Highly Tailored Coaching/Wellness Messages | |
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| Systematic Monitoring of users Engagement | |
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| Stigma and Discrimination Assessment | |
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| AI Powered Client/Patient Risk Prediction | |
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| Mobile Technology Integrated with Existing Systems, e.g. DHIS2, OpenMRS, Ampath | |
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| Timely Appointment Reminders Linked with Existing Systems | |
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| Case Management | |
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| In-App Data Collection Tool | |
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| Early Detection of Health and Wellbeing Issues | |
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| Early Detection, Linkage to Care (Prevention) | |
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| 24/7 Alerts, Prompt Referral to HCWs and CCWs | |
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| Report Adverse Drug Reaction | |
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| Differentiated Service Delivery (e.g., community pharmacy) | |
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| Patient/Client Information Needs | |
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| Knowledge Hub | |
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| Patient/Client Feedback | |
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| Comorbidity management/ drug - drug interaction monitoring | |
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| Risk of disease monitoring | |
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| Support disease diagnostic testing and self testing | |
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| Situation Room Analytics Dashboard | ||||||
| AI Powered Advanced Analytics and Visualization | |
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| Customizable Dashboards | |
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| Forecasting Patterns and Trends | |
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| Existing Systems Integrated with Analytics Dashboard | |
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| Mobile Technology Integrated with Existing Systems and the Analytics Dashboard | |
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| Real-time monitoring of client level activities | |
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| CQI Dashboards (e.g., program, country, district, facility, etc.) | |
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| Tailored program KPI monitoring dashboard | |
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| Capacity Planning Decision Support System (DSS) | ||||||
| Better Planning of Services and Programs at Facility, Local, Regional and National levels | |
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| Forecast Human and Non-Human Resource Needs | |
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| Financial Planning Over an Extended Period | |
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| Test the Impact of Interventions Prior to Implementation | |
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| A Comprehensvie Capacity Planning Dashboards | |
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| Customizable Capacity Planning DSS | |
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| IT Security (Data Security and Confidentiality) | ||||||
| Encryption at Rest and in Transit | |
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| End-to-End Encryption of Services | |
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| 2 Step Authentication | |
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| HIPAA/GDPR compliance | |
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| Cloud Services | |
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| Administration | ||||||
| Admin Centre | |
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| Organization Managed Groups | |
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| Managed at Program/Local/Regional/District/National Levels | |
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| IP Restriction Policies | |
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| Ease of Use | ||||||
| Can be used by non-tech savvy patients | |
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| Can be used by non tech savvy healthcare workers | |
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| Can be used by non tech savvy policy makers | |
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| Can be used by non tech savvy decision makers | |
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| Can be used by non tech savvy monitoring & evaluation officers | |
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| Can be used by non tech govt officials | |
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| Can be used by non tech savvy payers | |
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| Can be used by non tech savvy researchers | |
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Situation Room Analytics Dashboard
| FEATURES | SmartX Solutions |
PowerBI | Commcare | DHIS2 | OpenMRS | Other SMS systems |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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Capacity Planning Decision Support System (DSS)
| FEATURES | SmartX Solutions |
PowerBI | Commcare | DHIS2 | OpenMRS | Other SMS systems |
|---|---|---|---|---|---|---|
| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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IT Security (Data Security and Confidentiality)
| FEATURES | SmartX Solutions |
PowerBI | Commcare | DHIS2 | OpenMRS | Other SMS systems |
|---|---|---|---|---|---|---|
| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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Administration
| FEATURES | SmartX Solutions |
PowerBI | Commcare | DHIS2 | OpenMRS | Other SMS systems |
|---|---|---|---|---|---|---|
| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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Ease of Use
| FEATURES | SmartX Solutions |
PowerBI | Commcare | DHIS2 | OpenMRS | Other SMS systems |
|---|---|---|---|---|---|---|
| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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| Patient/Client Engagement | |
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| Patient/Client Safety | |
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| Patient/Client Satisfaction | |
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| Patient/Client Empowerment | |
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| Supports and Promotes Patient/Client Self-Management | |
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